Repairs & complaints

EN
 

Repairs & complaints

To help you with your issues we have these 3 request forms below. All complaints will be handled confidentially. Note that we have a seperate form if you have a complaint about the cleaning in your building.

In case of an urgent technical request, such as:

  • no electricity/power
  • flooding

Please call our 24/7 emergency number: 043-3885970

If you're having trouble with WIFI, please check the WIFI tab who to contact.

Our maintenance crew is always at your disposal. As they have access to all rooms you do not have to wait or make an appointment. 

Please keep in mind that due to increased demand for repairs, it may take a little longer for us to address maintenance requests. We appreciate your patience and assure you that we are working as fast as we can to ensure your repairs are completed as promptly as possible.